When you are thinking to implement a particular IT enabled system in your business, you must be very much confused about handing over the job to a company. We don’t ask you to award your project to us, but we first listen to you, understand your need and then suggest you technologies and system that fulfils the need. Have a question for your IT needs? Knock us and we’ll help you out with our expertise. Our enormous effort towards exploding latest development in technology makes us different. Our continuous R&D process at our development lab helps us to serve our customers better. We believe in long term relationship and always try our level best to deliver the best quality work. We have acquired a great level of expertise and we specialize in the following technologies.
Supporting and servicing thousands of customers? You must be in need of an IVRS. IVR dramatically speeds up customer servicing over phone. In most of the time the customers can have the information they are looking for without any human interaction. There are different ways of deploying an IVR. Some company put IVR on rent and charge per minute basis (We call this Hosted IVR)
VOIP has brought down the telephony cost drastically. Voice Over IP has become the most preferred way when it comes to distance communication. Deploying call centre solution merging VOIP and IVRS cost much less compared to conventional Call Centre Solutions. At Technofection we have VOIP specialist with great command over SIP and H.232 protocol.